Eligibility & Return Process:

You may return products within 7 days of receiving your order if they meet the following conditions:

• The product is different from what you ordered.
• Products must be returned in their original packaging with all manuals, accessories, and documents included. Items must be unused and in sellable condition, without damage or signs of installation/use.

Return Process

To initiate a return, please follow these steps:

Contact Us: Email us at sales@ledgebit.com or call our customer care at +91 98103 20256 | +91 92209 37401 with your order number and details of the product you wish to return. Our team will guide you through the return process.

For the complete return policy, please click the link:
Return & Refund Policy.

Warranty Terms & Exceptions

• Natural wear and tear or damage during use is the customer’s responsibility and not covered under warranty.
• Damages during or after installation due to unauthorized modifications, tampering, or improper setup are not covered. Accidental, physical, water, or high voltage-related damages — including product burning caused by faulty electrical wiring — are also excluded. Customers may request a discount when purchasing a new product.
• Customers are required to arrange and bear the courier charges when sending defective products to us for warranty evaluation.
• The company will, after inspection, dispatch eligible repaired or replacement products back to the customer at no additional shipping charge.
• Please note that we do not provide a pickup facility from customer locations.

What if my product fails after the warranty period?

Replacements or spare parts (if available) can be purchased at original cost plus shipping.